Terms and conditions

Dear client,

If you are a regular client or a are considering my services, I thank you for supporting my small business. I implemented some policies to ensure the longevity of my business and I am certain that those policies kept my practice thriving and also enabled me to continue to serve those in need of what I have or offer. Please know that when those policies are not kept, I always try to balance understanding and consideration with the preservation of my practice.

Appointment booking:

Appointments booking on-line only. Full payment is required upon booking.

Cancellation:

I understand that situations may arise leading to a cancellation. I kindly request a minimum of 24 hours’ notice for cancellation and rescheduling in order to offer this spot to another client who needs it and also to ensure it does not impact my practice. Failure to provide a 24-hr notice will result in your prepaid session being non refundable.

If you need to schedule before 24 hours, please reschedule on-line. Appointments must be rescheduled for future time no more than 3 months. I do not offer refunds.

No-Shows:

I have a busy schedule, responsibilities to protect as a small business owner and time is very precious to me.

Forgetting or not showing up to your prepaid appointment will be non-refundable and non transferable.

Late arrivals:

Please plan accordingly for your appointment and allow yourself enough time for your commute. If you arrive late, your session may be shortened. I allow a 5 minute grace. Please know that my breaks between appointments are not to accommodate tardiness but for me to regroup, sanitize and get my room ready for my next client. If you are the last client of the day, be mindful of my time and my engagements outside my work schedule. If you expect to be late please text me at (972)898-6289.